Polishing Knowledge: A Study of Marble and Granite Processing

AutorSimone De Bruim Babisk Mezadre - Mônica de Fátima Bianco
CargoCentro Universitário São Camilo - Universidade Federal do Espírito Santo, CCJE/UFES
Available online at
http://www.anpad.org.br/bar
BAR, Rio de Janeiro, v. 11, n. 3, art. 4,
pp. 302-322, July/Sept. 2014
http://dx.doi.org/10.1590/1807-7692bar2014365
Polishing Knowledge: A Study of Marble and Granite Processing
Simone De Bruim Babisk Mezadre
E-mail address: simone.bruim@hotmail.com
Centro Universitário São Camilo
Centro Universitário São Camilo, Rua São Camilo de Lellis, 01, 29304-910, Cachoeiro de Itapemirim, ES, Brazil.
Monica de Fátima Bianco
E-mail address: mofbianco@gmail.com
Universidade Federal do Espírito Santo CCJE/UFES
PPGAdm/CCJE/UFES, Av. Fernando Ferrari, 514, 29075-910, Vitoria, ES, Brazil.
Received 10 June 2013; received in revised form 10 April 2014 (this paper has been with the
authors for two revisions); accepted 17 April 2014; published online 1st July 2014.
Polishing Knowledge 303
BAR, Rio de Janeiro, v. 11, n. 3, art. 4, pp. 302-322, July/Sept. 2014 www.anpad.org.br/bar
Abstract
The aim of this article is to understand the work situations and highlight aspects of th e knowledge invested by
workers when performing marble and granite processing activities. The survey is qualitative and was based on
the reality of a small industrial company that deals with processing activities. The case study was based on
theoretical and analytical ergology tools by analyzing the organizational documents and safety and health
standards that regulate activity. It involved conducting individual interviews with nine workers, organizing a
focus group with these workers, and directly observing work for four months while recording a field notebook.
The workers’ experiences in the renormalization of working processes, or the introduction of improvements
guided by singular aspects of the local work organization, were identified. The workers, through use of oneself,
place more importance on meeting deadlines and production targets than on their own safety. Worker
competency is directly related t o the professional training obtained on the job an d is associated with working
experience in the absence of an a prior i formal education. This article contributes to the field of organizational
studies and human resource management because there is a lack of studies on workers from this field that
describe the competencies used in actual work. Thus it may guide theoretical and practical management aspects
in such working environments and small businesses regarding safer work organization.
Key words: marble and granite; work; ergology; competency.

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