Organizational Commitment and Job Satisfaction: What Are the Potential Relationships?
| Autor | Nildes Raimunda Pitombo Leite - Ana Carolina de Aguiar Rodrigues - Lindolfo Galvão de Albuquerque |
| Cargo | Universidade Federal de São Paulo, UNIFESP - Universidade de São Paulo, FEA/USP - Universidade de São Paulo, FEA/USP |
Available online at
http://www.anpad.org.br/bar
BAR, Rio de Janeiro, v. 11, n. 4, art. 6,
pp. 476-495, Oct./Dec. 2014
http://dx.doi.org/10.1590/1807-7692bar2014276
Organizational Commitment and Job Satisfaction: What Are the
Potential Relationships?
Nildes Raimunda Pitombo Leite
E-mail address: nildes.pitombo@unifesp.br
Universidade Federal de São Paulo - UNIFESP
Rua Angélica, 100, Jardim das Flores, Sala 33, 06132-380, Osasco, SP, Brazil.
Ana Carolina de Aguiar Rodrigues
E-mail address: anacarolina.ar@usp.br
Universidade de São Paulo – FEA/USP
Av. Prof. Luciano Gualberto, 908, Sala E-188, 05508-010, São Paulo, SP, Brazil.
Lindolfo Galvão de Albuquerque
E-mail address: lgdalbuq@usp.br
Universidade de São Paulo – FEA/USP
Av. Prof. Luciano Gualberto, 908, Sala E-200, 05508-010, São Paulo, SP, Brazil.
Received 28 November 2012; received in revised form 25 August 2014 (this paper has been with
the authors for three revisions); accepted 26 August 2014; published online 1st October 2014.
Organizational Commitment and Job Satisfaction 477
BAR, Rio de Janeiro, v. 11, n. 4, art. 6, pp. 476-495, Oct./Dec. 2014 www.anpad.org.br/bar
Abstract
This study compared two different structural models regarding the direct or mediation role satisfaction has in the
prediction of commitment bond, in the context of a public and traditional Brazilian organization, the Military
Police. A quantitative and qualitative combination of methods was used to measure relationships between variables
and to contextualize the r esults found from 10,052 surveyed workers. We conducted interviews with six h igh
command officers and a focus group comprised of seven members from the three highest organizational levels.
Content analysis and structural equation modeling (SEM) were used in the analysis process. Evidence was found
that satisfaction with r elationships is an antecedent of commitment, which mediates its relationships with other
variables, such as work and personal characteristics. Understanding the organization’s characteristics and the use
of a substantial sample of its employees simultan eously a llowed for testing complex structural models and
investigating a labor segment that has been neglected by commitment research.
Key words: organizational commitment; job satisfaction; antecedents; human resources.
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