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COVID19 and the Importance of Building Trust in the Internet

Document Citado por Related
Vincent
AutorNikhil Pahwa
Ocupação do AutorIndian journalist, digital rights activist, and founder of MediaNama, a mobile and digital news portal
Páginas133-138
133The Value of Internet Openness in Times of Crisis
The onset and spread of the COVID-19 pandemic across the globe has
largely led to an environment of greater restrictions. Some restrictions
have been self-imposed: those who can afford to isolate themselves, have
reduced physical interactions with the outside world, in order to protect them-
selves. Masks act as filters to prevent us from breathing each other's air, for the
fear that we might be infected by it. Some governments have, at different times,
locked their countries down, and restricted people from interacting with each
other.
14.1 ACCESS ISSUES DURING COVID19
The imposition of physical restrictions has made us all-the-more dependent on
the Internet for staying in touch with loved ones, for working and at times, for
keeping a job, or for keeping a business alive. Services which enable work from
home have benefited the most, as our dependence on them has grown: Zoom
and WhatsApp video calls haven’t just been essential for work: in India, where
extended families are large and close, video apps have been used to both cel-
ebrate births and birthdays, and host prayer meetings when someone passes
away. Many ecommerce businesses in India, following instructions from the gov-
ernment, expanded their operations to include groceries. For restaurant booking
and food delivery service Zomato, while revenue declined from restaurant book-
ings - restaurants were operating at 8-10% of pre-COVID19 levels, the food de-
FOURTEEN
Nikhil Pahwa
COVID19 and the Importance of
Building Trust in the Internet
26/10valueOfINet.qxp_Layout 1 03/11/20 5:54 PM Page 133

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